Jobs, Career, Vacancy, Lowongan at PT Maersk Indonesia

PT Maersk Indonesia

PT Maersk Indonesia, The A.P. Moller - Maersk Group is a worldwide organisation with about 117,000 employees and offices in around 130 countries – with global headquarters in Copenhagen, Denmark. In addition to owning one of the world’s largest shipping companies, we are also involved in a wide range of activities within the energy, shipbuilding, retail and manufacturing industries.

Import Export Logistics Documentation Executive
Maersk Job Portal #36342
Currently, we are looking for Import Export Logistics Documentation Executive who has role responsibility as the main communication bridge between related parties.

Responsibilities:

To provide continuously consistent services to all clients without interruption
To ensure timeliness and accuracy of system updates for Documentation requirements
To ensure full system updates are completed, accurately and in a timely manner
Collect full sorted set of Documents from shippers, check, collate and dispatch timely and correctly to clients
Release and monitor invoicing, and cost confirmation in relevant systems
Problem solving within the planning and documentation activity scope
Ensure the delivery of excellent customer service, always meeting, if not, exceeding their expectations
To co-ordinate with other Maersk Logistics entities as appropriate, and to ensure that “best practices” are communicated and formalized for use between clients across teams in Area
Create customer loyalty via the execution of Service Delivery and through client management
Maintain healthy working relationships with client local/regional/global offices, and client shippers within function

Requirements:

Proactive customer service attitude
Enthusiastic, dynamic and energetic person with leadership potential
Willingness and ability to learn and practice
Excellent interpersonal and communication skills
English fluency is a must
Computer literacy
Bachelor degree from any discipline
Experienced in client and vendor management would be an advantage

Sales Client Coordinator Executive – Based in Medan
Maersk Job Portal #39381
Maersk Line Indonesia is offering you an opportunity to become our first line in Sales Department as Client Coordinator Executive based in Medan, reporting to Branch Manager.

Primary Responsibilities:

Client coordinator must assist outgoing sales in achieving the targeted volume
Client coordinator is the back up of outgoing sales when outgoing sales is out for market
Inquiries from both internal and external customers are answered timely and professionally
Internal systems are updated timely and with high quality data
Customers must be served quickly and professionally using standard formats and high quality information that ensures that customers receive all required data without having to follow up. This applies for both written and verbal communication
All regular reports must be sent timely and with high quality data to ensure that central functions always are aware of the developments in the branch
To ensure that internal system are updated timely with reliable data

The preferred candidate should have the following qualities: