Sagem Orga (Singapore) Pte Ltd
Sagem Orga (Singapore) Pte Ltd - SAGEM ORGA is one of the pioneers in the Smart Card arena, with more than 30 years of experience in the industry. We deliver leading-edge technology and provide our customers around the Asia Pacific region with end-to-end solutions. As we expand and push forward with new innovations to support the challenging industry, we strive to engage a strong pool of talent within SAGEM ORGA. So if you have the zest in life and the ambition to work in a fast paced environment, come and join us as:
SMART CARD TECHNICAL CONSULTANT-TELECOMMUNICATION
Core Mission:
The Technical Consultant (TC) works under the direction of the Technical Manager and is responsible for the technical support of Sagem Orga’s Telecommunication Products. The TC is required to maintain the continuity of business to Sagem Orga’s existing customers in named accounts. The TC is required to provide ongoing technical support to distribution channels and contribute towards preparation of sales presentations, tender responses and proposals
Main Responsibilities:
Trial / Production cards:
- Creates, Initializes and Personalizes Specifications for smart cards
- Prepares and checks of Personalization script files for card production factory
- Handles Input/Output Data and PIN mailers for Trial and Production cards
- Delivers Trial card to customer
- Coordinates Trial cards/Software development between Headquarter and factories to ensure smooth deliveries of end-products
- Tasks as may be assigned by the Technical Manager from time to time
Customer Support:
- Liaises with customer on product requirement
- Liaises with Customers/Vendors/Factory on Technical issues
- Resolves technical issues
- Conducts technical training for customers
- Provides on-site technical support
- Updates and manages all folders in the server pertaining to the Department
- Tasks as may be assigned by the Technical Manager from time to time
Qualifications:
Education:
Engineering degree in Electronic or in Telecommunication. An additional degree in Business or Commercial engineering would be preferred
Skills:
- Fluent English
- Good team work and networking skill
- Good oral and written communication skill
- Strong technical background in telecom, smart card, banking, security and others
- Strong project management skill
Experience:
At least 3 years working experience in smart card or technical environment
Personal abilities:
- Customer oriented
- Good creative intelligence (design, conceptualization)
- Prepared to invest whatever effort is required to get the job done
- Tenacious in the approach to solving problem
- Organized, rigorous and autonomous
- Mobile
Work Environment /Dynamics:
- Contractual basis, renewable yearly
- Frequent visits to customers’ office premises required
- Regional traveling expected
Please send your application including CV, stating current & expected salary and availability to: recruitment_C_sg@sagem-orga.com
