PT CEVA Logistik Indonesia – Customer Service Import
PT CEVA Logistik Indonesia is a leading global logistics company that provides end-to-end design, implementation and operation of logistics solutions in contract logistics, freight forwarding, distribution management and transportation management for large and medium-sized national and multinational companies. We are looking for candidates to fill position as follow:
Customer Service – Import (Code : CSI)
Responsibilities:
- General Customer Service tasks.
- Assist team in shipment execution.
- Handle shipment documentation and submit in the database.
- Make communication with overseas agent for arrange import or export shipment
- Build a good relationship with overseas agent and customer.
- Monitoring shipment from origin up to destination.
- Coordinate with custom team and field operation team to process custom clearance until delivery
- Coordinate with trucking team for pickup and delivery arrangement.
- Handling and responsible for all Shipment process
- Coordinate to provide supporting document
- Update shipment and forward information to customer
- Provide monthly/weekly report
- Ensure to arrange the shipment going well and properly
Requirements:
- Male or Female
- Min. bachelor degree
- Min. 2 years of experience in International Freight Forwarding
- Preferable from Logistics or Freight Forwarding Company.
- Excellent in build & maintain relationship new and existing customer.
- Good communication and administration skill.
- Able to work under pressure.
- Fluent in English both oral and written
- Familiar with MS Office
Please send your application letter, CV, and recent photograph to:
PT CEVA Logistik Indonesia
recruitment.id@cevalogistics.com
Write on email subject as ‘CSI’
Only short listed candidates will be notified
